Myself Rajeev Gopalakriahnan, I had visited its Thrissur outlet for an emergency haircut as I need to rush to a function next day morning. I reached outlet at 7.45pm on 19th November 2016. Two staffs were sitting in the reception. While entering the reception one of them went inside and no other customer crowd also not there The other told me that its over for the day. I just requested him that I am in an emergency and just a hair cut only. He told me that its up to 8 pm only. I requested him again its just 7.48pm and for an emergency it will take only 15 mins. He responded its not possible. I just came out and went to "Naturals" just near by. They welcomed me very happily and given me the best service even in late hours. Now understood why Green Trends outlet is out customers and Naturals have many at the same time. Even I met the owner of the outlet and the approach also very nice in naturals. I decided not to go any more to greentrends. The funniest part is that this was my second experience frm the outlet. brbrRajeev Gopalakrishnanbrbr