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07 December 2014
Horrible Service. Have been ordering with Ferns n Petals since past 5 years in other cities. First time used their Tirupati branch. Ordered flowers, cake and soft toy as an anniversary gift, 5 days before the date.Now that day no delivery even in the evening. Got a mail that they are changing the cake flavor. No calls from them asking me if I was fine with the change. Called them up - okay fine, just deliver whatever you have.Still by late evening no delivery - mailed them - got standard response that they will deliver for sure. Waited for few hours. Called them up at 9 in the night. No delivery and still the same response of getting it delivered. As per their policy it has to delivered latest by 9 PM. What is the use of delivering when the whole family is asleep and entire day has passed.Will never order from fnp again for sure. Faced a lot of trouble and upset moods because of late delivery.