I had a pretty good experience at this Salon and here is how it went. The stylist was quite attentive and spent some time getting to know my hair, the products I use, the history etc. He determined that my hair was a little damaged because of repeated coloring and said he would use a milder concoction of products so that my hair doesn't get further damaged and he charged something extra for that which was completely worth. He also advised me to stick to ammonia-free color while my hair was rebonded to minimize damage. The people are so knowledgeable & trustworthy.