MyTVS Overall, good service. Polite and courteous. But by the time my vehicle was finally towed to the garage of my choice (towing upto 25 kms is free and my towing distance was around 15 kms) it was well over 5 and a half hours since my first call to the call centre. So, if you know the problem is serious (as I was), it makes sense to directly ask for the towing service, instead of asking for a mechanic.