I had a horrible experience at the whitefield outlet. The hygiene level at this salon is highly questionable, the staff is rude. This salon is obsessed with using some rica wax which is much more expensive than regular wax. They throw a huge fit if you refuse or will use it on the sly if you forget to mention regular wax assuming thats what you get if you dont specify a special requirement. I was lectured for 45 mins on why i shld use rica wax when i refused to use it. Complete thugs i tell you.